Legal
Privacy policy
Who we are
This website is operated by 121Labs, of [REGISTERED ADDRESS] ("we", "us"). We are the controller of the personal data described here.
Questions about this policy or your data: 121llabss@gmail.com.
What we collect
When you send an inquiry: your name, work email, the service you're interested in, your budget range and your message.
When you browse: technical data such as browser type, pages visited and approximate location derived from your IP address. We only use analytics cookies if you consent to them.
We do not knowingly collect special-category data. Please don't include sensitive information in your message.
Why we use it
To reply to your inquiry and discuss a potential project (steps taken at your request before entering a contract, or our legitimate interest in responding to business enquiries).
To keep the site secure and prevent spam (legitimate interest).
To understand how the site is used and improve it (consent, where analytics cookies are used).
Who we share it with
Service providers who process data on our behalf under contract: website hosting ([HOSTING PROVIDER]), email delivery ([EMAIL PROVIDER]), lead storage ([CRM OR DATABASE PROVIDER]) and spam protection ([SPAM PROTECTION PROVIDER]).
We never sell your personal data.
Some providers may process data outside your country. Where that happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
How long we keep it
Inquiries are kept for [RETENTION PERIOD] unless we start working together, in which case project records are kept as required by law.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent at any time.
To exercise these rights, email 121llabss@gmail.com. You can also complain to your local data protection authority.
Changes
We'll post any changes to this policy on this page and update the date above.