Agent · live queue
TicketRefund for order 4471
CheckedPolicy · order history
ActionRefund issued
AI Agents
Agents that reason, use your tools and finish the job — grounded in your data, with a human one step away.
70%
Tickets resolved automatically
Core capabilities
- Knowledge retrievalAnswers grounded in your own documents, tickets and policies.
- Real actionsAgents call your internal APIs to read and update systems.
- Agent teamsSpecialised agents hand work to each other without friction.
- Human escalationWhen confidence drops, the case goes to a person with full context.
- IT support
- Sales engineering
- Invoice matching