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The challenge

JINORA sells lab-grown diamond and polki jewellery online and from its flagship store in New Delhi. Its website was first built by another studio; the brand needed one team to own the store, the customer data behind it and the work of running both.

Our system · live

CRM · new enquiry

InterestPolki necklace

SourceWebsite

Next stepStore appointment

How it runs

  1. Visitor browses
  2. Enquiry captured
  3. Saved to the CRM
  4. Followed up by the team

The system

We redesigned the online store, set up the CRM behind it, and manage the website and the CRM day to day.

End to end

Design, CRM and management

Day to day

We run the site and the CRM

[CLIENT QUOTE — ADD WHEN APPROVED]

Built with

  • Online store
  • CRM
  • Ongoing management

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